Public Offer

This document is a public offer to conclude an agreement on granting access to the RESERVA online service on the terms defined by this offer.

The offer is addressed to individuals, sole proprietors, legal entities, professionals, salons, studios and other users who intend to use RESERVA's functionality in their activities.

Acceptance of this offer is deemed to be registration with the service, taking out a trial period, choosing a plan, paying for access, clicking a confirmation button in the service interface, or any other actual use of RESERVA's functionality after reviewing the terms of this offer.

From the moment of acceptance, this offer is deemed a concluded electronic agreement between the user and the owner of the RESERVA service.

Under this offer, RESERVA grants the user the right to access the software product online within the chosen plan, and the user undertakes to accept and pay for such access on the terms of this offer.

The RESERVA service may include a web dashboard, a public booking page, modules for managing schedule, services, clients, reminders, analytics, integrations, a Telegram bot, online payment tools and other features provided by the current plan.

RESERVA provides access to a digital service as software, not the services of a salon, professional or other provider that uses the platform in their activities.

The agreement is concluded in electronic form in accordance with the laws of Ukraine.

Before acceptance, the user can review this offer, the terms of use, the privacy policy, the plans, the subscription term, the payment procedure and other material information posted on the site or in the RESERVA interface.

The fact of acceptance of the offer, confirmation of an action in the interface, the system event log, emails, billing records and payment provider data are proper confirmation of conclusion of the agreement.

After registration, the user may be granted a free trial period or immediate paid access, depending on the current terms of the service.

After payment confirmation, the user is granted access to RESERVA's functionality for the term corresponding to the chosen plan.

The scope of available features depends on the plan, account status, technical settings and available integrations.

RESERVA may change the set of features, interface, technical implementation, plan structure and auxiliary modules, while preserving the already paid scope of access for the period paid for, unless expressly provided otherwise by the plan terms.

The cost of access to the RESERVA service is determined according to the plans posted on the site or in the user's account at the time of placing the order.

Payment is made in cashless form using the payment methods available on the site or in the interface.

By paying for access to the service, the user confirms that they have reviewed the current price, the subscription term, the recurrence of charges in case of auto-renewal, and the terms of subscription cancellation and refunds.

Access to a paid plan is deemed activated from the moment of successful payment confirmation by the payment system or another payment service provider.

RESERVA does not guarantee absolute continuity or complete error-free operation of the service, but takes reasonable measures to ensure its proper functioning.

RESERVA is not liable for interruptions, delays or unavailability of the service if they arise due to the actions of third parties, payment providers, telecom operators, data centers, hosting providers, internet failures or force majeure.

The user is liable for all actions taken through their account, as well as for the lawfulness of data and content posted by them in the service.

The agreement takes effect from the moment of acceptance of this offer and is valid until use of the service is terminated, the account is deleted, the term of the paid subscription ends or access is terminated on other grounds provided by this offer.

The user may terminate use of the service at any time, unless otherwise follows from an already paid period, active obligations or unsettled accounts.

RESERVA may terminate or restrict access to the service in case of the user's breach of the terms of this offer, the laws of Ukraine or the rights of third parties.

The laws of Ukraine apply to the relations between the parties.

The parties try to resolve all disputes through negotiations, and if agreement is not reached — in the manner provided by the laws of Ukraine.

The offer takes effect from the moment of its publication on the site and is valid until a new version is posted.

Continued use of the service after the offer is updated means the user's agreement with the new version, unless expressly stated otherwise on the site.